Customer Service Assistant

Customer Service Assistant

Jan de Rijk Logistics is a leading European logistics service provider. We operate with a modern fleet of 1000 vehicles and various specialized warehouses. Our company provides a wide range of services, including intermodal solutions, international transport, contract logistics, Benelux and retail distribution, container transport, temperature controlled transport, event logistics and forwarding.

Jan de Rijk Logistics has 27 offices in 13 countries and over 1300 colleagues in Europe.

The Job

We are looking for:

  • A self motivated individual to work alongside and support our existing team in a busy transport office.
  • Working 10hrs per day on a 4 on 4 off (days) 0700-1700.
  • Duties include taking bookings via email, fax or telephone and creating orders on our in-house computer system.
  • Raising all necessary customs documentation, checking supplier invoices, following up on POD requests and resolving customs queries.
  • Providing shipment status reports to all customers advising of delays or problems.

Experience gained within the Air cargo / Road transport industry preferable, as is the ability to speak a second European or eastern European language.


This job is located at our office in Hounslow, Middlesex.

Your qualities

  • Computer literate
  • Reliable
  • Trustworthy
  • Pro-active
  • Self motivated
  • Excellent telephone manner
  • Able to integrate and work as part of a small team.


Are you looking for a challenging position within a dynamic environment?

Send your motivation and CV to:

Jan de Rijk Logistics, Attn Mr. R. Weir, 10 Pulborough Way, Hounslow, Middlesex, TW4 6DE, United Kingdom.