As EDI & API Integration Specialist, you take ownership of customer and partner integrations from scope to go-live, without developing the integrations yourself. Whether you are at the start of your career or already experienced in integrations, there is room to grow into the role.
You coordinate EDI and API integrations with customers, carriers, suppliers and other external partners. You work at the intersection of business and IT: you identify what information is needed, agree with the customer how it will be supplied and translate this into clear specifications for developers.
- Guide new customer and partner integrations from scoping through implementation.
- Gather and translate business and integration requirements.
- Create functional specifications, mappings and interface agreements.
- Coordinate implementation with customers, suppliers and internal or external developers.
- Facilitate technical testing and coordinate acceptance testing with business users.
- Support go-live and resolve issues in message flows.
- Maintain integration standards, data quality and documentation.
- Optimize existing integrations and data exchange. Promote our existing standards to keep integrations as straightforward and efficient as possible.
On a typical day, you might first discuss the scope and required data for a new integration with a customer. You then document the agreed mapping and requirements for the developers and coordinate the next steps. Later, you facilitate a technical test or help business users prepare their acceptance testing. Along the way, you keep your other integration projects moving and align priorities independently.